SHIPPING AND DELIVERY

BYMARTA.ES makes national and international shipments. Below, you will find the details of the shipping costs for each country.

The preparation of an order takes from 24 to 72 hours. Once it has been prepared, the shipment will proceed. Any customized item requires a longer preparation time than an ordinary order. In case an incidence would arise, the client will be notified via email as soon as possible. The preparation and shipment of orders is made from Monday to Friday during business hours. Orders placed on weekends or in high volume sales seasons may lead to longer preparation times.

Orders are sent in a maximum of 24 hours after their preparation, once the customer has received the shipping notification. We make our shipments through a private transport company whose shipping time in Peninsula is 48h, Canary Islands, Balearic Islands, Ceuta and Melilla is 4 working days. Deliveries are made from Monday to Friday.

If you want to make a change to the delivery address once the order has been placed, it must be notified within a maximum period of 12 hours. Once the order is sent, it will not be possible to make any change of address. We advise you to check the delivery address and enter a phone number to be able to contact us if the shipment suffers a transport incident.

If an order has been attempted to deliver and the recipient is absent, the shipment has not been claimed, or the shipping address is incorrect, it will be returned to our offices and the customer must pay the transportation costs again to make a new shipment.

The shipping costs and delivery times for each geographical area are detailed below:

SPAIN - BALEARICS INCLUDED

  • Orders over € 35 - FREE DELIVERY
  • Orders of less than € 35 - €3.65
  • Delivery time - 48h - 72h in working days.

PORTUGAL

  • Orders over € 60 - FREE DELIVERY
  • Orders of less than € 60 - € 6.25
  • Delivery time - 72h in working days.

EUROPEAN UNION ZONE 1 - Countries: Germany, Belgium, France, Italy, Netherlands, United Kingdom, Greece

  • Orders over € 60 - FREE DELIVERY
  • Orders of less than € 60 - € 6.25
  • Delivery time - 5 days approx.

EUROPEAN UNION AREA 2 - Countries: Andorra, Austria, Denmark, Finland, Ireland, Luxembourg, Sweden

  • Orders over € 60 - FREE DELIVERY
  • Orders of less than € 60 - € 6.25
  • Delivery time - Varies depending on the country.

EUROPEAN UNION AREA 3 - Countries: Slovakia, Slovenia, Estonia, Hungary, Iceland, Latvia, Liechtenstein, Lithuania, Malta, Norway, Poland and the Czech Republic

  • Orders over € 60 - FREE DELIVERY
  • Orders of less than € 60 - € 6.25
  • Delivery time - Varies depending on the country.

EUROPEAN UNION - Switzerland, Monaco

  • Orders over € 60 - FREE DELIVERY
  • Orders of less than € 60 - € 6.25
  • 8

OTHER COUNTRIES - United States and Canada.

  • Orders over € 70 - FREE DELIVERY
  • Orders of less than € 70 - € 7.20
  • Delivery time - Varies depending on the country.